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How To Fix Mac: Troubleshoot Guide

How To Fix Mac: Troubleshoot Guide
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Apple is known for having great customer service and repair technicians, but if you are no longer under warranty, that know-how is not cheap. You can easily pay hundreds of dollars for just over a small problem!

Why do not you try to troubleshoot your own Mac first the next time? Here is what you need to know.

BUT FIRST: BACKUP

If things on your Mac are not quite up to scratch as they should and you are about to embark on a journey of resolution, you should first make sure that your data is safe before something goes wrong by making your Mac go wrong.

You should already use Time Machine to do this, so close the external backup drive (or use it to a remote location if you like ) and wait for it to finish. Done? Okay, now you can start handling things. Partition & Use your Time Machine hard drive to save to filesPartition & Use Your Time Machine Hard Drive To Save Files Too If your Mac hard drive is small and your Time Machine hard drive is large, it might be worth it to use the drive for both backup and storage purposes.

1. RUN YOUR UPDATES AND A VIRUS SCAN

Above all else, make sure that everything is up to date on your computer. Your operating system, your applications, any firmware on your peripherals. , , absolutely everything. Go to Apple menu gt; Appstore and check the Updates section to see if your applications are waiting to upgrade.

If you download other apps that you do not have through the app store, you need to review them by opening them individually or through an app like AppFresh to find out which ones need updating. These alternatives to the App Store make it a lot easier. Get Easier Updates With This Alternative App Store for MacGet Easier Updates With This Alternative App Store for Mac Tired Of Manually Installing And Upgrading Mac Applications? Check out these alternatives to the Mac App Store, offer downloads and do not update the App Store.

You should also run a virus scan to make sure that it does not cause any viruses or unpleasant adware problems (you can also use a program like Adware Medic designed specifically for adware, just to avoid MacKeeper like the plague ). Many people still think that Macs are not viruses, but it can happen, and adware is quite common.

After you’ve run your updates and some scans, restart your computer and see if the problem is still there.

2. DIAGNOSE THE PROBLEM

If you still see the problem, you need to find out what causes it. The first thing to do is to find out if you have a hardware or software related problem. To check hardware, launch Apple Diagnostics (or Apple Hardware Tests, depending on the age of your Mac) using the following instructions:

  1. Turn off your Mac and disconnect all peripherals (except a power adapter, mouse, keyboard, and Ethernet port).
  2. Press the power button.
  3. Hold down the D button until Apple Diagnostics starts.
  4. Select a language and press Enter.
  5. If you’re using a Pre-2013 Mac, click on the “Perform advanced exam” and click the Test button.

Once you have done these things, the diagnostic program will start running. It might take a while to finish, but be patient. Once it’s done, you’ll get a report with some basic information on what the program found. Take notes about these things, then start your computer.

With OS Disk Utility, X is a built-in utility app that can also help diagnose the problem, especially if it’s something as simple as a permission problem. While you are not forced to become familiar with them, there are a handful of useful utilities included with Mac OS X.

If nothing comes when you run the diagnostic tool, you will have to try using different method. Apple’s “Isolating Problems in Mac OS X” support document provides a lot of good advice on finding out what solves the problem. If you know what the problem is, have an idea of ​​when it happens, and they can remember when it starts, you will probably be able to use online documentation or a forum to find out how to fix it.

If you know what the problem is, you can take steps to fix it. If you are still unsure, start the work below.

3. TROUBLESHOOTING SOFTWARE

Software attachment is relatively easy, so we will start there.

REPAIR ACCESS RIGHTS

Permission issues can often cause problems that are difficult to explain and these permissions fixing one of the most common ways to solve weird problems on your computer. Disk Utility simply go up (from Applications> Utilities ) and click Make sure volume’s permissions.

You will almost certainly see a number of permissions that need fixing. Once the verification is finished running, click on the Repair Access Rights button. If there are a lot of permissions that need to be fixed, this might take a while to grab a cup of coffee.

RESET THE PRAM AND SMC

The Random Access Memory (PRAM) and System Management Controller (SMC) parameters are responsible for many important things on your computer (for a list of things to check out this article, reset the PRAM and SMC). To reset the PRAM, follow these steps:How to reset your Mac SMC & PRAM – and whyHow to reset your Mac SMC & PRAM – and why sometimes your Mac will look weird for no apparent reason, and if a reboot does not work, sometimes you will have to reset the SMC and PRAM. Continue reading

  1. Shut down the computer.
  2. Press the power button.
  3. In front of the gray screen appears, press the Command , Option , P , and R keys at the same time.
  4. Hold down the keys until the computer restarts, and you will hear the startup sound a second time.
  5. Release the buttons.

Resetting the SMC depends on the type of computer you are using. For a MacBook with a removable battery:

  1. Shut down the computer.
  2. Unplug the AC adapter.
  3. Remove the battery.
  4. Press and hold the power button for five seconds.
  5. Replace the battery.
  6. Plug in the power adapter.
  7. Turn on the computer.

For a MacBook without a removable battery:

  1. Shut down the computer.
  2. Plug in the power adapter.
  3. On the integrated keyboard, press the shift , control , and option buttons on the left and the power button, all at the same time.
  4. Leave all three buttons at the same time.
  5. Turn on the computer.

For a Mac Pro , Intel-based iMac , Intel-based Mac mini , or Intel-based Xserve :

  1. Shut down the computer.
  2. Disconnect the power cord.
  3. Wait 15 seconds.
  4. Plug in the power cord.
  5. Turn on the computer.

REMOVE PROBLEM SOFTWARE

If the above steps do not work and there is a specific application that seems to be causing the problem, the best choice is to uninstall it and see if your computer starts to work better. If this is the case, you can try reinstalling it – sometimes that’s all you need to get it all right again. If you still have problems, though, you will try a few things.

INSTALL OS X

We now come to drastic measures. If there is a problem in your operating system, the solution is often the backup and reinstallation of the OS. This is why you backed up your Mac at the beginning of the article.How To Reinstall Mac OS X For a Quick, Squeaky-Clean MacHow To Reinstall Mac OS X For a Quick, Squeaky-Clean Mac Just like Windows, prolonged use of a Mac slows down the operating system. If you have been hoarding data and applications for over a year, the difference in performance begins to show. It just does not work … Read more

Once you’ve done that, you can reinstall OS X. If you’re using OS X Yosemite (and you should be running for updates), you can follow these steps:

  1. Start your Mac.
  2. Once it starts up and you see a gray screen, hold down Command + R.
  3. If the option is available, select “Install OS X.”

Then follow the instructions on the screen and restart your computer. See if the problem persists.

4. TROUBLESHOOTING HARDWARE

If you have hardware problems, and you want to fix them yourself, there are a number of resources that you can use to get the information you need. Diagnosing a hardware problem can be tricky, but if Apple Diagnostics or Apple Hardware Test gives you a useful answer (or, if it’s obvious, how your screen does not work), you can take a crack at it yourself.

COLLECT INFORMATIONS

Before you get started, make sure you know what you are doing. There are many places where you can find instructions and information on how to fix the hardware in your Mac. If you’re looking for tutorials on fixing your machine, start with iFixit, Instructables, or Youtube. Get familiar with the procedure before you get started.

You can also take advantage of forums and other sites where you can get in touch with other users to get more information on how to fix your problem. Our own MakeUseOf answers is a great place to start, and places like Stack are also reputable sources of information.

GET THE TOOLS

Unfortunately, a computer fixation takes more than the tools you have in your house toolbox. The iFixit shop is a great place to get tools-prying and opening equipment, soldering and wiring instruments and even whole toolkits. No matter what kind of repair you do, you will find the tools you need here.

You may also search Amazon and eBay for these tools, all too you might be able to get good prices on eBay, as it is likely people who bought the tools, did the repair and then found they did not need them anymore.

SAVE EXTRA PARTS

eBay is also a great place to find spare parts to your Mac, from circuit boards to monitors. You can also buy broken Macs on eBay and other second-hand sites that you can exploit for parts (this is often a better idea if you think you will need more parts in the future). iFixit also sells parts.

Again, make sure that you know exactly what you need so that you do not end up with a part that is completely incompatible or not the right size. If you are not sure what kind of component you have installed in your computer, go to Apple menu gt; About this Mac gt; System Report and see the piece you plan on replacement.

TRY IT!

Once you know what you’re supposed to do, have the tools, and have the parts, you’re ready to take a shot at repairing your Mac hardware. Review all instructions again, make sure that there is no risk of electric shock (or reduce this risk as much as possible), and go for it.

Be aware that taking your computer apart is a very delicate procedure, there are many small, fragile parts involved, many of which could be damaged by static electricity. Take extra care when working close to a battery or transistor, too. Your Sneakers Can Kill Your Computer: How Static Electricity Works [MakeUseOf Explained]Your Sneakers Can Kill Your Computer: How Static Electricity Works [MakeUseOf Explained] Static electricity is the number one computer hardware killer and its everywhere! Panic aside, if you do working with computer components – even as simple as expanding the memory.

BECOMING A TROUBLESHOOTING MASTER

Troubleshooting Mac – while it takes time, patience and sometimes money – is a very enjoyable experience, especially if it is a problem that bothers you for a while. And if you feel brave enough to take on a hardware problem, and you successfully solve it, you will be counted among a select group.

But it is also important to keep in mind that one reason is why people go through training to become Mac repair techs. It’s complicated, and it can be very difficult. If it looks like you have a serious problem with your Mac that you can not fix, contact a specialist. Realization, when you are in over the head, is a valuable skill, and especially valuable in computer troubleshooting.

Fix your Mac? Or let the pros? What are the best resources you have found? What problems did you solve or had problems with? Share your experience below!

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